Shipping Policy

• In-stock items are processed within 1–2 business days after payment is received.
• Orders placed on weekends or holidays are processed on the next business day.
• Custom and made-to-order wigs require additional production time. Estimated production times will be displayed on the product page.

We currently ship to:

• United States
• Canada
• United Kingdom
• Germany
• Ghana

Additional countries may be added in the future.

• United States: FREE Standard Shipping
• Canada: Flat Rate – $20 USD
• United Kingdom: Flat Rate – $20 USD
• Germany: Flat Rate – $20 USD
• Ghana: Flat Rate – $8 USD

Shipping charges are displayed during checkout before payment is completed.

Once your order has shipped, you will receive an email containing your tracking information.

Estimated delivery times begin after your order has been processed.

• United States: Approximately 2–5 business days for in-stock items.
• Canada: Approximately 5–10 business days.
• United Kingdom: Approximately 5–10 business days.
• Germany: Approximately 5–10 business days.
• Ghana: Approximately 2–5 business days, depending on the destination.

Custom-made wigs require additional production time before shipping. Estimated production times will be displayed on the product page.

Delivery times may vary because of customs processing, weather, carrier delays, or other circumstances beyond our control.

International customers are responsible for any customs duties, taxes, or import fees required by their country unless otherwise stated during checkout.

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided, additional shipping charges may apply if the package must be reshipped.

After a package has been accepted by the shipping carrier, delivery is the responsibility of the carrier. We will gladly assist customers in opening a shipping investigation when necessary.

For questions regarding shipping, please contact our customer support team through the Contact page on our website.